Moving home is a complicated and life changing process, and we understand that we are only a small part of the bigger picture, but a part that it is crucial to get right. We have grown organically from just one man and a transit van, and we put this down to one main factor; our high levels of customer service and attention to detail. We love moving houses, and from the boss, to the office team, though to the removal guys themselves, it doesn’t feel like work. This ethos is important to us as a local removal company, and one that despite our continually growing size, we are determined to maintain.
1. We’re independent
At More Than Removals we aren’t part of a large corporation or franchise, so we are truly independent. Managed, run and operated by individuals, we have total flexibility in the services we provide, and aren’t restricted by any imposed regulations, meaning that we can tailor our service to exactly what it is that you require.
2. We’re local
We’re not one of the multi-nationals or nationals, we’re local, and we care about our local community. We employ local staff, and use local services to give back to the Newcastle area.
3. We PUt you first
As a local company, we appreciate that word of mouth is hugely important, and a job going badly is much more damaging to us than a job going well is positive. We can’t afford to get it wrong, and so make sure that we don’t.
4. Our Can Do Attitude
We aren’t the type of company to stand with our arms crossed shaking our heads; we’re always up for a challenge and if it makes your moving process and life easier, we’ll always see what we can do for you.
5. Full insured
We are proud to say that we are very, very good at our job, but we are human, and mistakes can and do happen. For that reason we are fully insured for all of the work that we carry out, and better than that we include £50,000.00 of removals insurance cover with every job that we quote for, no questions asked.
6. Fully trained and experienced removals men
We believe that although not officially recognised as one, removals is a trade. It takes experience and skill to move a house successfully: sofa’s through tight doorways, packing the best china, using the maximum available space on the removals lorry without damaging anything. Our crews have years of experience, and are able to handle your goods securely and safely, ensuring they reach your new home exactly as we found them.
7. Top notch removals vehicle
Not everyone is going to get as excited about our lorries as we do, but they are our pride and joy. Our fleet is constantly growing, from transit vans, to luton vans, 7.5 tonne removals lorries, 18 tonne pantechnicons, and our 36 tonne road train. Each of our vehicles are custom built for the job and immaculately maintained, as well as being tracked 24 hours a day so we know exactly where your goods are.
8. We’ve got all the gear
And we aren’t talking a few straps and blankets, our vans are stocked with everything you could imagine, from floor protection to piano covers, tool kits to door covers, we us a full range of high quality protective materials to ensure that your removal is as smooth as possible, and minimise any chances of damage.
9. A fresh attitude to removals
We’re flexible, and combined with our can do attitude will always endeavour to do whatever you require. Of course, we will offer our experience and suggestions, but if there is a particular way that you want something done, we will do everything within our power to make it happen for you.
10. Really, really nice blokes
Moving home is a personal process, usually involving all of your belongings being handled by a crew of removal men. We wouldn’t want just anyone doing this, so we work hard at employing genuinely nice and friendly, yet highly professional removal men.